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Customer Support

Diamond Visionics offers unparalleled support with a network of engineers from users to developers. We offer an annual maintenance package that has an automatic availability of product upgrades to keep our customers on top of their needs.

We are available via Skype, email or phone support, with quick turnaround for fixes of your bugs or to step you through your scenario to help your simulation and training requirements. And, based on program needs, we also provide custom forums for direct communication with the team.

 

Contact Information

Diamond Visionics
info@diamondvisionics.com
607-729-8526
400 Plaza Drive #A, Vestal, NY 13850

Customer Support
Andrew Peters
607-729-8526 Ext 109
andrewpeters@diamondvisionics.com

Marketing and Sales
Daniel Peters
412-999-8399 Office/Mobile
dpeters@diamondvisionics.com

June 15th
Vestal, NY – June 12, 2017– Diamond Visionics’ is announcing today that their GenesisRTX software has been greatly improved to facilitate the loading of NAVAIR Portable Source Initiative (NPSI) airfields. This software enhancement will b…
March 17th
Vestal, NY – March 17, 2017 – Diamond Visionics’ has released its latest GenesisRTX version 10.5.1 with some major technology upgrades and new feature enhancements that support Diamond Visionics priority on high-fidelity and higher quali…
November 11th
Vestal, NY – November 17, 2016 – Diamond Visionics announced today that Logistic Services International (LSI) has selected Diamond Visionics GenesisRTX Suite of Products (GenesisIG, GenesisSN & GenesisRDR) for the NAWCTSD AV-8B Deployable …
October 6th
Vestal, NY – October 6, 2016 – Diamond Visionics’ announces today that JF Taylor, Inc. has selected Diamond Visionics’ GenesisIG for the Naval Air Warfare Center Training Systems Divisions (NAWCTSD) visual upgrade for U. S Marine C…